Privacy Policy


This privacy policy sets out how Rad Designs will use and protect information that you give when you visit our website.

  • Information we may collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect, e-mail address; and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, email, communications); comments, feedback, product reviews, recommendations, and personal profile. We will only use your address detail for postal reasons (Product delivery)

  • How do we collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

  • Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

  •          To provide and operate the Services;

  •          To provide our Users with ongoing customer assistance;

  •          To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  •          To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our    business partners may use to provide and improve our respective services; 

  •          To comply with any applicable laws and regulations.

  • How do we store, use, share and disclose our site visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

  • How do we communicate with our site visitors

We may contact you regarding your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

  • Cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

 

Cookie Name                                                                                                                Life Span                                                                 Purpose                                                                                                                                              

svSession                                                                                                                       Permanent                                                            Creates activities and BI

hs                                       Session                                      Security

incap_ses_${Proxy-ID}_${Site-ID}                            Session                                      Security

incap_visid_${Proxy-ID}_${Site-ID}                          Session                                      Security

nlbi_{ID}                                                                       Persistent cookie                      Security

 XSRF-TOKEN                                                             Persistent cookie                      Security

smSession                                                                 Two weeks                                 Identify logged in site members                                         

  • How can site visitors withdraw their consent

If you don’t want us to process your data anymore, please contact us at enquiries.rad@gmail.com.

 

  • Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

       

  • Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries.rad gmail.com.


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